Learning Objectives
By the end of this section, you will be able to:
 Calculate the income elasticity of demand and the crossprice elasticity of demand
 Calculate the elasticity in labor and financial capital markets through an understanding of the elasticity of labor supply and the elasticity of savings
 Apply concepts of price elasticity to realworld situations
The basic idea of elasticity—how a percentage change in one variable causes a percentage change in another variable—does not just apply to the responsiveness of supply and demand to changes in the price of a product. Recall that quantity demanded (Qd) depends on income, tastes and preferences, the prices of related goods, and so on, as well as price. Similarly, quantity supplied (Qs) depends on the cost of production, and so on, as well as price. Elasticity can be measured for any determinant of supply and demand, not just the price.
Income Elasticity of Demand
The income elasticity of demand is the percentage change in quantity demanded divided by the percentage change in income.
[latex]Income\;elasticity\;of\;demand = \frac{ \%\;change\;in\;quantity\;demanded }{ \%\;change\;in\;income }[/latex]
For most products, most of the time, the income elasticity of demand is positive: that is, a rise in income will cause an increase in the quantity demanded. This pattern is common enough that these goods are referred to as normal goods. However, for a few goods, an increase in income means that one might purchase less of the good; for example, those with a higher income might buy fewer hamburgers, because they are buying more steak instead, or those with a higher income might buy less cheap wine and more imported beer. When the income elasticity of demand is negative, the good is called an inferior good.
The concepts of normal and inferior goods were introduced in Demand and Supply. A higher level of income for a normal good causes a demand curve to shift to the right for a normal good, which means that the income elasticity of demand is positive. How far the demand shifts depends on the income elasticity of demand. A higher income elasticity means a larger shift. However, for an inferior good, that is, when the income elasticity of demand is negative, a higher level of income would cause the demand curve for that good to shift to the left. Again, how much it shifts depends on how large the (negative) income elasticity is.
CrossPrice Elasticity of Demand
A change in the price of one good can shift the quantity demanded for another good. If the two goods are complements, like bread and peanut butter, then a drop in the price of one good will lead to an increase in the quantity demanded of the other good. However, if the two goods are substitutes, like plane tickets and train tickets, then a drop in the price of one good will cause people to substitute toward that good, and to reduce consumption of the other good. Cheaper plane tickets lead to fewer train tickets, and vice versa.
The crossprice elasticity of demand puts some meat on the bones of these ideas. The term “crossprice” refers to the idea that the price of one good is affecting the quantity demanded of a different good. Specifically, the crossprice elasticity of demand is the percentage change in the quantity of good A that is demanded as a result of a percentage change in the price of good B.
Substitute goods have positive crossprice elasticities of demand: if good A is a substitute for good B, like coffee and tea, then a higher price for B will mean a greater quantity consumed of A. Complement goods have negative crossprice elasticities: if good A is a complement for good B, like coffee and sugar, then a higher price for B will mean a lower quantity consumed of A.
Elasticity in Labor and Financial Capital Markets
The concept of elasticity applies to any market, not just markets for goods and services. In the labor market, for example, the wage elasticity of labor supply—that is, the percentage change in hours worked divided by the percentage change in wages—will determine the shape of the labor supply curve. Specifically:
The wage elasticity of labor supply for teenage workers is generally thought to be fairly elastic: that is, a certain percentage change in wages will lead to a larger percentage change in the quantity of hours worked. Conversely, the wage elasticity of labor supply for adult workers in their thirties and forties is thought to be fairly inelastic. When wages move up or down by a certain percentage amount, the quantity of hours that adults in their prime earning years are willing to supply changes but by a lesser percentage amount.
In markets for financial capital, the elasticity of savings—that is, the percentage change in the quantity of savings divided by the percentage change in interest rates—will describe the shape of the supply curve for financial capital. That is:
Sometimes laws are proposed that seek to increase the quantity of savings by offering tax breaks so that the return on savings is higher. Such a policy will increase the quantity if the supply curve for financial capital is elastic, because then a given percentage increase in the return to savings will cause a higher percentage increase in the quantity of savings. However, if the supply curve for financial capital is highly inelastic, then a percentage increase in the return to savings will cause only a small increase in the quantity of savings. The evidence on the supply curve of financial capital is controversial but, at least in the short run, the elasticity of savings with respect to the interest rate appears fairly inelastic.
Expanding the Concept of Elasticity
The elasticity concept does not even need to relate to a typical supply or demand curve at all. For example, imagine that you are studying whether the Internal Revenue Service should spend more money on auditing tax returns. The question can be framed in terms of the elasticity of tax collections with respect to spending on tax enforcement; that is, what is the percentage change in tax collections derived from a percentage change in spending on tax enforcement?
With all of the elasticity concepts that have just been described, some of which are listed in Table 6, the possibility of confusion arises. When you hear the phrases “elasticity of demand” or “elasticity of supply,” they refer to the elasticity with respect to price. Sometimes, either to be extremely clear or because a wide variety of elasticities are being discussed, the elasticity of demand or the demand elasticity will be called the price elasticity of demand or the “elasticity of demand with respect to price.” Similarly, elasticity of supply or the supply elasticity is sometimes called, to avoid any possibility of confusion, the price elasticity of supply or “the elasticity of supply with respect to price.” But in whatever context elasticity is invoked, the idea always refers to percentage change in one variable, almost always a price or money variable, and how it causes a percentage change in another variable, typically a quantity variable of some kind.
[latex]Income\;elasticity\;of\;demand = \frac{\%\;change\;in\;Qd}{\%\;change\;in\;income}[/latex] 
[latex]Crossprice\;elasticity\;of\;demand = \frac{\%\;change\;in\;Qd\;of\;good\;A}{\%\;change\;in\;price\;of\;good\;B}[/latex] 
[latex]Wage\;elasticity\;of\;labor\;supply = \frac{\%\;change\;in\;quantity\;of\;labor\;supplied}{\%\;change\;in\;wage}[/latex] 
[latex]Wage\;elasticity\;of\;labor\;demand = \frac{\%\;change\;in\;quantity\;of\;labor\;demanded}{\%\;change\;in\;wage}[/latex] 
[latex]Interest\;rate\;elasticity\;of\;savings = \frac{\%\;change\;in\;quantity\;of\;savings}{\%\;change\;in\;interest\;rate}[/latex] 
[latex]Interest\;rate\;elasticity\;of\;borrowing = \frac{\%\;change\;in\;quantity\;of\;borrowing}{\%\;change\;in\;interest\;rate}[/latex] 
Table 6. Formulas for Calculating Elasticity 
That Will Be How Much?
How did the 60% price increase in 2011 end up for Netflix? It has been a very bumpy ride.
Before the price increase, there were about 24.6 million U.S. subscribers. After the price increase, 810,000 infuriated U.S. consumers canceled their Netflix subscriptions, dropping the total number of subscribers to 23.79 million. Fast forward to June 2013, when there were 36 million streaming Netflix subscribers in the United States. This was an increase of 11.4 million subscribers since the price increase—an average per quarter growth of about 1.6 million. This growth is less than the 2 million per quarter increases Netflix experienced in the fourth quarter of 2010 and the first quarter of 2011.
During the first year after the price increase, the firm’s stock price (a measure of future expectations for the firm) fell from about $300 per share to just under $54. In 2015, however, the stock price is at $448 per share. Today, Netflix has 57 million subscribers in fifty countries.
What happened? Obviously, Netflix company officials understood the law of demand. Company officials reported, when announcing the price increase, this could result in the loss of about 600,000 existing subscribers. Using the elasticity of demand formula, it is easy to see company officials expected an inelastic response:
In addition, Netflix officials had anticipated the price increase would have little impact on attracting new customers. Netflix anticipated adding up to 1.29 million new subscribers in the third quarter of 2011. It is true this was slower growth than the firm had experienced—about 2 million per quarter.
Why was the estimate of customers leaving so far off? In the 18 years since Netflix had been founded, there was an increase in the number of close, but not perfect, substitutes. Consumers now had choices ranging from Vudu, Amazon Prime, Hulu, and Redbox, to retail stores. Jaime Weinman reported in Maclean’s that Redbox kiosks are “a fiveminute drive for less from 68 percent of Americans, and it seems that many people still find a fiveminute drive more convenient than loading up a movie online.” It seems that in 2012, many consumers still preferred a physical DVD disk over streaming video.
What missteps did the Netflix management make? In addition to misjudging the elasticity of demand, by failing to account for close substitutes, it seems they may have also misjudged customers’ preferences and tastes. Yet, as the population increases, the preference for streaming video may overtake physical DVD disks. Netflix, the source of numerous late night talk show laughs and jabs in 2011, may yet have the last laugh.
Key Concepts and Summary
Elasticity is a general term, referring to percentage change of one variable divided by percentage change of a related variable that can be applied to many economic connections. For instance, the income elasticity of demand is the percentage change in quantity demanded divided by the percentage change in income. The crossprice elasticity of demand is the percentage change in the quantity demanded of a good divided by the percentage change in the price of another good. Elasticity applies in labor markets and financial capital markets just as it does in markets for goods and services. The wage elasticity of labor supply is the percentage change in the quantity of hours supplied divided by the percentage change in the wage. The elasticity of savings with respect to interest rates is the percentage change in the quantity of savings divided by the percentage change in interest rates.
SelfCheck Questions
 What would the gasoline price elasticity of supply mean to UPS or FedEx?
 The average annual income rises from $25,000 to $38,000, and the quantity of bread consumed in a year by the average person falls from 30 loaves to 22 loaves. What is the income elasticity of bread consumption? Is bread a normal or an inferior good?
 Suppose the crossprice elasticity of apples with respect to the price of oranges is 0.4, and the price of oranges falls by 3%. What will happen to the demand for apples?
Review Questions
 What is the formula for the income elasticity of demand?
 What is the formula for the crossprice elasticity of demand?
 What is the formula for the wage elasticity of labor supply?
 What is the formula for elasticity of savings with respect to interest rates?
Critical Thinking Questions
 Normal goods are defined as having a positive income elasticity. We can divide normal goods into two types: Those whose income elasticity is less than one and those whose income elasticity is greater than one. Think about products that would fall into each category. Can you come up with a name for each category?
 Suppose you could buy shoes one at a time, rather than in pairs. What do you predict the crossprice elasticity for left shoes and right shoes would be?
References
Abkowitz, A. “How Netflix got started: Netflix founder and CEO Reed Hastings tells Fortune how he got the idea for the DVDbymail service that now has more than eight million customers.” CNN Money. Last Modified January 28, 2009. http://archive.fortune.com/2009/01/27/news/newsmakers/hastings_netflix.fortune/index.htm.
Associated Press (a). ”Analyst: Coinstar gains from Netflix pricing moves.” Boston Globe Media Partners, LLC. Accessed June 24, 2013. http://www.boston.com/business/articles/2011/10/12/analyst_coinstar_gains_from_netflix_pricing_moves/.
Associated Press (b). “Netflix loses 800,000 US subscribers in tough 3Q.” ABC Inc. Accessed June 24, 2013. http://abclocal.go.com/wpvi/story?section=news/business&id=8403368
Baumgardner, James. 2014. “Presentation on Raising the Excise Tax on Cigarettes: Effects on Health and the Federal Budget.” Congressional Budget Office. Accessed March 27, 2015. http://www.cbo.gov/sites/default/files/45214ICA_Presentation.pdf.
Funding Universe. 2015. “Netflix, Inc. History.” Accessed March 11, 2015. http://www.fundinguniverse.com/companyhistories/netflixinchistory/.
Laporte, Nicole. “A tale of two Netflix.” Fast Company 177 (July 2013) 3132. Accessed December 3 2013. http://www.fastcompanydigital.com/fastcompany/20130708?pg=33#pg33
Liedtke, Michael, The Associated Press. “Investors bash Netflix stock after slower growth forecast – fee hikes expected to take toll on subscribers most likely to shun costly bundled Net, DVD service.” The Seattle Times. Accessed June 24, 2013 from NewsBank online database (Access World News).
Netflix, Inc. 2013. “A Quick Update On Our Streaming Plans And Prices.” Netflix (blog). Accessed March 11, 2015. http://blog.netflix.com/2014/05/aquickupdateonourstreamingplans.html.
Organization for Economic CoOperation and Development (OECC). n.d. “Average annual hours actually worked per worker.” Accessed March 11, 2015. https://stats.oecd.org/Index.aspx?DataSetCode=ANHRS.
Savitz, Eric. “Netflix Warns DVD Subs Eroding; Q4 View Weak; Losses Ahead; Shrs Plunge.” Forbes.com, 2011. Accessed December 3, 2013. http://www.forbes.com/sites/ericsavitz/2011/10/24/netflixq3topestsbutshareshitbyweakq4outlook/.
Statistica.com. 2014. “Coffee Export Volumes Worldwide in November 2014, by Leading Countries (in 60kilo sacks).” Accessed March 27, 2015. http://www.statista.com/statistics/268135/rankingofcoffeeexportingcountries/.
Stone, Marcie. “Netflix responds to customers angry with price hike; Netflix stock falls 9%.” News & Politics Examiner, 2011. Clarity Digital Group. Accessed June 24, 2013. http://www.examiner.com/article/netflixrespondstocustomersangrywithpricehikenetflixstockfalls9.
Weinman, J. (2012). Die hard, hardly dying. Maclean’s, 125(18), 44.
The World Bank Group. 2015. “Gross Savings (% of GDP).” Accessed March 11, 2015. http://data.worldbank.org/indicator/NY.GNS.ICTR.ZS.
Yahoo Finance. Retrieved from http://finance.yahoo.com/q?s=NFLX
Glossary
 crossprice elasticity of demand
 the percentage change in the quantity of good A that is demanded as a result of a percentage change in good B
 elasticity of savings
 the percentage change in the quantity of savings divided by the percentage change in interest rates
 wage elasticity of labor supply
 the percentage change in hours worked divided by the percentage change in wages
Solutions
Answers to SelfCheck Questions
 The percentage change in quantity supplied as a result of a given percentage change in the price of gasoline.

[latex]\begin{array}{r @{{}={}} l}Percentage\;change\;in\;quantity\;demanded & [(change\;in\;quantity) / (original\;quantity)] \times 100 \\[1em] & [22  30] / [(22 + 30) / 2] \times 100 \\[1em] & \frac{8}{26} \times 100 \\[1em] & 30.77 \\[1em] Percentage\;change\;in\;income & [(change\;in\;income) / (original\;income)] \times 100 \\[1em] & [38,000  25,000] / [(38,000 + 25,000) / 2] \times 100 \\[1em] & \frac{13}{31.5} \times 100 \\[1em] & 41.27 \end{array}[/latex]
In this example, bread is an inferior good because its consumption falls as income rises.
 The formula for crossprice elasticity is % change in Qd for apples / % change in P of oranges. Multiplying both sides by % change in P of oranges yields:
[latex]\begin{array}{r @{{}={}} l}\%\;change\;in\;Qd\;for\;apples & crossprice\;elasticity\;\times\;\%\;change\;in\;P\;of\;oranges \\[1em] & 0.4 \times (3\%) \\[1em] & 1.2\% \end{array}[/latex],
or a 1.2% decrease in demand for apples.