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Detailed Outline

The following detailed outline lists the sequence of topics and subtopics covered in each chapter. We hope that reviewing this sequence will help future educators who may wish to adapt parts of the textbook for a specific course or project. Please note that the Pressbooks Table of Contents offers a high-level outline of this sequence, whereas this detailed outline shows each subtopic. Content can also be located by keyword by searching this book using the “Search in book…” function located in the upper-right of the page.

1. Chapter 1: Preparing For Your Internship
   1. Chapter Overview
      1. Learning Objectives
      2. Preview of Key Terms
      3. Chapter Overview Licenses and Attributions
   2. Human Services as an Applied Science
      1. Sociology, Social Work, and Human Services
      2. The Role of Fieldwork in Professional Helping
      3. Human Services as an Applied Science Licenses and Attributions
   3. The Council for Standards in Human Services Education for Fieldwork
      1. In Focus: Field Experience
      2. The Field Experience Seminar
      3. Case Study: Diego and Lisa’s Stories
      4. The Council for Standards in Human Services Education for Fieldwork Licenses and Attributions
   4. Theory to Practice
      1. Learning to Fly: The Value of Experiential Learning
      2. Using Theory to Inform Practice
      3. A Theory-to-Practice Case Study: Jing’s Challenge
      4. Theory to Practice Licenses and Attributions
   5. Using an Equity Lens
      1. Defining Diversity, Equity, and Inclusion (DEI)
      2. Equity-Informed Fieldwork
      3. Guiding Questions in Equity-Informed Fieldwork
      4. Using an Equity Lens Licenses and Attributions
   6. Conclusion
      1. Conclusion Licenses and Attributions
   7. Practice
      1. Journal Prompts
      2. Self-Care Activity
      3. Class Discussion Topics
      4. Practice Licenses and Attributions
   8. References
2. Chapter 2: Understanding Your Role as an Intern
   1. Chapter Overview
      1. Learning Objectives
      2. Preview of Key Terms
      3. Chapter Overview Licenses and Attributions
   2. Walking Through the Door
      1. Looking the Part
      2. In Focus: Race-Based Hair Discrimination and the CROWN Act
      3. Walking Through the Door Licenses and Attributions
   3. Setting Goals and Managing Time
      1. Scheduling
      2. The Importance of Managing Your Time
         1. The most important feature of a planner is that you use it
         2. What to put in your planner
      3. Setting Goals
      4. Learning Agreements and Contracts
      5. Setting Goals and Managing Time Licenses and Attributions
   4. Becoming Part of the Team
      1. Observing and Participating
      2. Looking for Ways to Help
      3. Case Study: Finding Ways to Help
      4. Becoming Part of the Team Licenses and Attributions
   5. Focus on Ethics
      1. Confidentiality
      2. Focus on Ethics Licenses and Attributions
   6. Handling Bumps Along the Way
      1. Progress, Not Perfection
      2. Instructor and Classmates as Resources
      3. Handling Bumps Along the Way Licenses and Attributions
   7. Conclusion
      1. Conclusion Licenses and Attributions
   8. Practice
      1. Journal Prompt
      2. Self-Care Activity
      3. Class Discussion Topics
      4. Practice Licenses and Attributions
   9. References
3. Chapter 3: Getting to Know the Agency
   1. Chapter Overview
      1. Learning Objectives
      2. Preview of Key Terms
      3. Chapter Overview Licenses and Attributions
   2. Assessing Your Agency
      1. In Focus: Using Public Data
      2. Mission Statements
      3. Vision Statements
      4. Assessing Your Agency Licenses and Attributions
   3. How Agencies Plan for the Future
      1. Strategic Plans
      2. Fiscal Solvency
      3. Private vs. Public Agencies
      4. How Agencies Plan for the Future Licenses and Attributions
   4. Understanding the Agency Hierarchy and Structure
      1. Formal Structures
      2. Informal Structures
      3. Understanding the Agency Hierarchy and Structure Licenses and Attributions
   5. Learning What Your Agency Really Does
      1. Organizational Culture and Inclusion
         1. Culture
         2. Assessment
      2. Learning What Your Agency Really Does Licenses and Attributions
   6. What Are the Rules?
      1. Employee Handbook, Training, and Continuing Education
      2. Policies, procedures, and practice
      3. What Are the Rules? Licenses and Attributions
   7. Who’s Really the Boss?
      1. Regulatory Requirements
         1. Law, statutes, and regulations
         2. Accreditation
      2. Getting the Most from the Board of Directors
      3. Who’s Really the Boss Licenses and Attributions
   8. Conclusion
      1. “Conclusion” Licenses and Attributions
   9. Practice
      1. Journal Prompts
      2. Self-Care Activity
      3. Class Discussion Topics
      4. Practice Licenses and Attributions
   10. References
4. Chapter 4: Working Across Difference
   1. Chapter Overview
      1. Learning Objectives
      2. Preview of Key Terms
      3. Chapter Overview Licenses and Attributions
   2. Diversity Is More than Just Culture
      1. Using an Equity Lens
      2. Looking at the Micro, Meso, and Macro Levels
      3. Using the SHARP Framework
      4. Understanding Intersectionality
      5. Intersectional Way of Thinking
      6. Intersectional Feminism
      7. Diversity Is More than Just Culture Licenses and Attributions
   3. Skills for Working Effectively
      1. Understanding Implicit Bias
      2. Curiosity and Humility Versus Competence
         1. Cultural competence
      3. Skills for Working Effectively Licenses and Attributions
   4. The Student Experience: When You Represent a Vulnerable Population
      1. Avoiding Tokenism
      2. The Student Experience Licenses and Attributions
   5. Conclusion
      1. Conclusion Licenses and Attributions
   6. Practice
      1. Journal Prompts
      2. Self Care Activity
      3. Class Discussion Topics
      4. Practice Licenses and Attributions
   7. References
5. Chapter 5: Reviewing Your Experience and Planning Ahead
   1. Chapter Overview
      1. Learning Objectives
      2. Preview of Key Terms
      3. Chapter Overview Licenses and Attributions
   2. Reviewing Your Experience
      1. What Have You Learned So Far?
      2. Assessing Your Experience
      3. What Do You Still Want To Experience?
      4. Reviewing Your Experience Licenses and Attributions
   3. The Challenges of Working with Clients
      1. Transference and Countertransference
      2. Overidentification
      3. The Challenges of Working with Clients Licenses and Attributions
   4. The Importance of Correct Documentation
      1. The Inherent Power of Documentation
      2. Checking Your Assumptions
      3. Case Study: The Importance of Specificity
      4. The Importance of Correct Documentation Licenses and Attributions
   5. The Relationship Between Self-Care and Burnout
      1. What Are Burnout, Compassion Fatigue, and Self-Care?
      2. Creating Self-care Goals and Strategies
      3. The Relationship Between Self-care and Burnout Licenses and Attributions
   6. Conclusion
      1. Conclusion Licenses and Attributions
   7. Practice
      1. Journal Prompts
      2. Self-Care Activity
      3. Class Discussion Prompts
      4. Practice Licenses and Attributions
   8. References
6. Chapter 6: Getting the Most Out of Supervision
   1. Chapter Overview
      1. Learning Objectives
      2. Preview of Key Terms
      3. Chapter Overview Licenses and Attributions
   2. Reviewing Your Goals
      1. When You’re Not Moving Forward
      2. When You’ve Met Your Goals
      3. Learning Agreements and Contracts
      4. Reviewing Your Goals Licenses and Attributions
   3. Establishing the Supervisory Relationship
      1. Setting the Structure
      2. Agreeing to the Goals of Supervision
         1. Meeting Frequency and Duration
         2. Meeting Participants
         3. Meeting Agendas
      3. Establishing the Supervisory Relationship Licenses and Attributions
   4. Challenges of Supervision
      1. In Focus: Setting Goals During a Pandemic
      2. Handling Feedback and Constructive Criticism
      3. Asking for What You Need
      4. Managing Up
      5. Challenges of Supervision Licenses and Attributions
   5. Conclusion
      1. Conclusion Licenses and Attributions
   6. Practice
      1. Journal Prompts
      2. Self-Care Activity
      3. Class Discussion Topics
      4. Practice Licenses and Attributions
   7. References
7. Chapter 7: Considering Equity and Ethical Issues
   1. Chapter Overview
      1. Learning Objectives
      2. Preview of Key Terms
      3. Chapter Overview Licenses and Attributions
   2. Understanding Professional Ethics
      1. Ethics and the Law
      2. Professional versus Personal Ethics
      3. Case Study: When Personal and Professional Ethics Collide
      4. Responsibility to the Public and Society
      5. Understanding Professional Ethics Licenses and Attributions
   3. Common Ethical Challenges for Interns
      1. Dual Relationships
      2. Confidentiality and Professional Gossip
      3. Boundary Crossing
      4. Cultural Customs
      5. Common Ethical Challenges for Interns Licenses and Attributions
   4. Handling Ethical Dilemmas
      1. Case Study: An Ethical Dilemma in the Field
      2. Identifying Issues Early
      3. Asking for Help
      4. Your Instructor and Classmates as Resources
      5. Handling Ethical Dilemmas Licenses and Attributions
   5. Conclusion
      1. Conclusion Licenses and Attributions
   6. Practice
      1. Journal Prompts
      2. Self-Care Activity
         1. Finding Structure
         2. Moving Around
         3. Settling In
         4. After Meditating
      3. Class Discussion Topics
         1. Case Study #1
         2. Case Study #2
         3. Case Study #3
         4. Case Study #4
         5. Case Study #5
      4. Practice Licenses and Attributions
   7. References
8. Chapter 8: Developing Competence and Confidence
   1. Chapter Overview
      1. Learning Objectives
      2. Preview of Key Terms
      3. Chapter Overview Licenses and Attributions
   2. Your Professional Identity
      1. Developing Assertiveness
      2. Conflict Resolution
      3. Self-Control
      4. Your Professional Identity Licenses and Attributions
   3. Confidence in the Face of Uncertainty
      1. Embrace Good Enough over Perfect
      2. Listen reflectively
      3. Use positive self-talk
      4. In Focus: Imposter Syndrome
      5. Manage stress
      6. Practice daily self-care
      7. Confidence in the Face of Uncertainty Licenses and Attributions
   4. Seeking Support and Feedback
      1. Mentors, Role Models, and Accountability Partners
      2. Accepting Positive Feedback
      3. Accepting negative feedback
      4. Seeking Feedback Licenses and Attributions
   5. Imagining the Future and Creating a Plan
      1. Reading, Researching, and Reflecting
      2. Re-Education or Ongoing Education
      3. Creating Balance
      4. Imagining the Future and Creating a Plan Licenses and Attributions
   6. Conclusion
      1. Conclusion Licenses and Attributions
   7. Practice
      1. Journal Prompts
      2. Self-Care Activities
      3. Class Discussion Topics
      4. Practice Licenses and Attributions
   8. References
9. Chapter 9: Preparing for Termination and Evaluation
   1. Chapter Overview
      1. Learning Objectives
      2. Preview of Key Terms
      3. Chapter Overview Licenses and Attributions
   2. Self-Evaluation
      1. Self-Reflection versus Self Criticism
      2. You Don’t Know What You Don’t Know
      3. Self-Evaluation Licenses and Attributions
   3. Performance Evaluation/Supervisory Evaluation
      1. Preparing for Your Final Evaluation
      2. Respectful Self-Advocacy: Being Honest Without Being Rude
      3. Performance Evaluation/Supervisory Evaluation Licenses and Attributions
   4. Saying Goodbye
      1. Terminating Relationships with Clients
      2. Leaving the Worksite
      3. In Focus: Reflecting on Endings
      4. Saying Goodbye Licenses and Attributions
   5. Conclusion
      1. Conclusion Licenses and Attributions
   6. Practice
      1. Journal Prompts
      2. Self-Care Activity
      3. Class Discussion Topics
      4. Practice Licenses and Attributions
10. Chapter 10: Taking the Next Step
    1. Chapter Overview
       1. Learning Objectives
       2. Preview of Key Terms
       3. Chapter Overview Licenses and Attributions
    2. Integrating New Knowledge
       1. Revisiting Your Equity Lens and Practice
       2. Building on Your Foundation
       3. Integrating New Knowledge Licenses and Attributions
    3. Where to Go from Here
       1. Job Seeking and Networking
       2. Professional Resumés
       3. In Focus: Creating a Skills-Focused Resumé
       4. Interviewing Skills
          1. Questions to anticipate
          2. Questions you can ask
       5. Where to Go from Here Licenses and Attributions
    4. Conclusion
       1. Conclusion Licenses and Attributions
    5. Practice
       1. Journal Prompts
       2. Self Care Activity
       3. Class Discussion Topics
       4. Practice Licenses, and Attributions
    6. References

Licenses and Attributions for Additional Resources

Additional Resources by Open Oregon Educational Resources is licensed under CC BY 4.0.