Calling in HEAR Reports
Hospital Emergency Ambulance Radio (“HEAR”) reports give the hospital lead-time to set resources in place to receive ambulance patients. Without a HEAR report, the hospital staff will be caught off guard when you arrive and in emergent cases, this could delay treatment. As soon as is reasonable, EMS transport crews will call the hospital, usually over the radio. Phone calls do happen in special circumstances, and in some geographical areas where phones are the main use of communication.
A HEAR report should contain the following information and be less than 1 min in length:
- Use the radio and the “hey you, it’s me” format.
- State patient age, gender, chief complaint, and differential diagnosis.
- Pertinent interventions and results.
- Most recent vitals.
- Provide an estimated time of arrival (“ETA”).
- Ask if they have any additional questions.
DO NOT INCLUDE:
- Names
- Addresses
- Personal information
- Commentary
Try the following template:
“Hospital hospital name , this is certification level, unit number , we are transporting transport code with a pts age, reported gender . They are complaining of chief complaint / differential diagnosis . I have administered/assisted interventions ( EPI, Nitro, ASA, Glucose, etc.) with or without change chest pain relieved, mentation improved, etc. Their vital signs are currently BP, HR, RR, SpO2, CBG, etc. . We are about ETA . Do you have any questions?”
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C/C |
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Initials |
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